> ## Documentation Index
> Fetch the complete documentation index at: https://support.entegrata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Job Statuses

> Understanding job statuses and what they mean

## Overview

Jobs progress through different statuses during execution. Understanding these statuses helps you monitor collection health.

## Understanding Job Statuses

### Running Jobs

**Indicators:**

* Blue "Running" status badge
* Records count may increase as the job progresses
* Duration timer shows how long it's been running

**What to watch:**

* Normal jobs complete in minutes to hours depending on data volume
* If a job runs much longer than usual, investigate for:
  * Source system performance issues
  * Network connectivity problems
  * Larger-than-expected data volume

### Completed Jobs

**Indicators:**

* Green "Completed" status badge
* Total records collected displayed
* Final duration and performance metrics

**What to check:**

* Record count matches expectations
* Duration is reasonable for the data volume
* No warnings or partial failures

<Frame>
  <img src="https://mintcdn.com/entegrata/d4pzv5m2aXdjP4mx/data/collector/jobs/images/job-completed-details.png?fit=max&auto=format&n=d4pzv5m2aXdjP4mx&q=85&s=dd6da3bac8f04ad34c0d9c28e9ac79f6" alt="Completed job in jobs table" width="2161" height="43" data-path="data/collector/jobs/images/job-completed-details.png" />
</Frame>

### Failed Jobs

**Indicators:**

* Red "Failed" status badge
* Error reason displayed (hover or click for details)
* May show partial record count if failure occurred mid-collection

**Common failure reasons:**

* Authentication errors (expired credentials)
* Network timeouts or connectivity issues
* Source system errors (database down, API unavailable)
* Schema changes breaking filters or configuration
* Insufficient permissions

### Scheduled Jobs

**Indicators:**

* Gray "Scheduled" status badge
* Future scheduled time displayed
* No execution metrics yet

**What it means:**

* Job is queued to run at the scheduled time
* If a job remains scheduled past its time, check:
  * Connection or resource is active
  * No conflicting jobs blocking execution
  * System capacity is sufficient

## Viewing Job Details

Get detailed information about a specific job.

<Steps>
  <Step title="Locate Job">
    Find the job in the jobs table
  </Step>

  <Step title="Click Job ID">
    Click the Job ID or details icon to open the job detail view
  </Step>

  <Step title="Review Details">
    The job detail view shows:

    * **Execution timeline** - Start time, end time, duration
    * **Data metrics** - Records collected, processing speed
    * **Error details** - Full error messages and stack traces (for failed jobs)
    * **Configuration snapshot** - Collection settings at time of execution
    * **Resource information** - Which resource was collected
  </Step>
</Steps>

<Tip>
  Copy the Job ID when reporting issues to support. It uniquely identifies the execution for troubleshooting.
</Tip>

<CardGroup cols={2}>
  <Card title="View & Filter Jobs" icon="eye" href="/data/collector/jobs/viewing-filtering-jobs">
    View and filter collection jobs
  </Card>

  <Card title="Overview" icon="lightbulb" href="/data/collector/jobs/overview">
    Understand collection jobs and performance monitoring
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/data/collector/jobs/troubleshooting">
    Troubleshooting collection jobs
  </Card>
</CardGroup>