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Documentation Index

Fetch the complete documentation index at: https://support.entegrata.com/llms.txt

Use this file to discover all available pages before exploring further.

Overview

Jobs progress through different statuses during execution. Understanding these statuses helps you monitor collection health.

Understanding Job Statuses

Running Jobs

Indicators:
  • Blue “Running” status badge
  • Records count may increase as the job progresses
  • Duration timer shows how long it’s been running
What to watch:
  • Normal jobs complete in minutes to hours depending on data volume
  • If a job runs much longer than usual, investigate for:
    • Source system performance issues
    • Network connectivity problems
    • Larger-than-expected data volume

Completed Jobs

Indicators:
  • Green “Completed” status badge
  • Total records collected displayed
  • Final duration and performance metrics
What to check:
  • Record count matches expectations
  • Duration is reasonable for the data volume
  • No warnings or partial failures
Completed job in jobs table

Failed Jobs

Indicators:
  • Red “Failed” status badge
  • Error reason displayed (hover or click for details)
  • May show partial record count if failure occurred mid-collection
Common failure reasons:
  • Authentication errors (expired credentials)
  • Network timeouts or connectivity issues
  • Source system errors (database down, API unavailable)
  • Schema changes breaking filters or configuration
  • Insufficient permissions

Scheduled Jobs

Indicators:
  • Gray “Scheduled” status badge
  • Future scheduled time displayed
  • No execution metrics yet
What it means:
  • Job is queued to run at the scheduled time
  • If a job remains scheduled past its time, check:
    • Connection or resource is active
    • No conflicting jobs blocking execution
    • System capacity is sufficient

Viewing Job Details

Get detailed information about a specific job.
1

Locate Job

Find the job in the jobs table
2

Click Job ID

Click the Job ID or details icon to open the job detail view
3

Review Details

The job detail view shows:
  • Execution timeline - Start time, end time, duration
  • Data metrics - Records collected, processing speed
  • Error details - Full error messages and stack traces (for failed jobs)
  • Configuration snapshot - Collection settings at time of execution
  • Resource information - Which resource was collected
Copy the Job ID when reporting issues to support. It uniquely identifies the execution for troubleshooting.

View & Filter Jobs

View and filter collection jobs

Overview

Understand collection jobs and performance monitoring

Troubleshooting

Troubleshooting collection jobs